Frequently Asked Questions

You want to add or update your social media links? The guide below will show you how you can do this:

1. Go to your WordPress dashboard and notice in your left-side menu at the top, there a menu item with your sitename on it (the one with the globe icon) click it.
2. Here you will find all sorts of information. You find 2 blocks here: Client information and Streaming services
3. Under client information, at the top there are 2 tabs General and Social Media.
4. Click on Social Media and it will reveal the related fields.
5. Notice the checkboxes. Toggle on the ones you would like to use, only the ones that are toggled on are shown on your website, the rest will be hidden.
6. Copy your social media account url and paste it into the correct field.
7. Make sure to click on the Update button on the top-right corner of your screen.
8. Go view your site to see if the social media icon you’ve just added is shown. If not, repeat the previous steps. If this problem still occurs contact us and we will resolve the issue.

If there’s a social media platform you would like to link on your site but we haven’t provided, please contact us and we’ll make it happen for you.

Before changing the template, be sure you’ve done the following things:

• “I updated my content in the template I want to use”.
  • Each template represents a page in Pages (in left-side menu). Your content in one template won’t carry over to the other when changing template. So be sure you go to (for example: page 2) and select the sections you want use and fill in the contents. If you don’t do this, your website will show an empty page.
• Before changing, make sure you are happy with how it looks. You can preview your template by going to Pages, hovering over the page you want to preview and click on view. This way you can check your template before making it public.

So you want to change your homepage template? Here is how it’s done:

1. Go to your WordPress dashboard and notice in your left-side menu at the top, there is a menu item called Site Layout, click it.
2. On this page you’ll be able to change a couple of different things, but we will focus here on changing your site template.
3. The third option you will see the different template options:
   1. Home 1
   2. Home 2
   3. Home 3
4. Select one of these and click on update on the top-right corner of your screen.
5. If you go to your site now, the selected template will now be shown as your homepage.

If there’s anything else we can help you with, if anything is unclear about this particular subject, please don’t hesitate to contact us and we’ll help you out as soon as possible.

You want to update your contact information? The guide below will show you how to achieve this:

1. Go to your WordPress dashboard and notice in your left-side menu at the top, there a menu item with your sitename on it (the one with the globe icon) click it.
2. Here you will find all sorts of information. You find 2 blocks here: Client information and Streaming services.
3. Under client information, at the top there are 2 tabs General and Social Media.
4. Click on General and it will reveal the related fields.
5. Update the fields you wish to change and click on the top-right corner on Update. This will save your changes.
6. Go to your site and check if the new updates values work on the places it’s mentioned. Expected behaviours are:
   1. Tel: should prompt you in your browser to call the corresponding number.
   2. Email: should open your email application to send an email to the corresponding email address.
   3. Address: should open a new tab in your browser and guides you to the corresponding Google Maps address.
7. If one of these behaviours are not working like intended, be sure to see if you did everything like it is explained in this guide. If the problem still persists make sure to contact us and we’ll resolve the issue.

If there’s anything else we can help you with, don’t hesitate to contact us and we’ll help you as soon as possible.